Surplus keyboards

I was directly involved in supporting education in a K-12 environment for a couple of decades and the in higher ed, at the university level, for a few more. My customers were the people who conveyed knowledge and, indirectly, to their students. I listened to plenty of enthusiastic teachers talk about teaching strategies, from the ones who were helping first-graders learn to read all the way through to physicians teaching medical students. Obviously, these instructors understood the importance of learning — for other people, but seldom for themselves, unfortunately.

Since the 90s, when technology started to become ubiquitous in the workplace and computer literacy became necessary in most professional level jobs, there have obviously been many changes. Just the way we store data has evolved from different sized floppy disks, to Zip Drives, writable CD-ROMS, larger hard drives, USB thumb drives to the cloud storage most people use today. Installing software went from typing esoteric commands into a terminal to merely clicking a single button in and app store. Yay for progress!

The problem is that the changes in the technology come too rapidly for many. It seems that there's a certain class of people who wake up one day and just decide they are done learning new things. They are just over it. It's like their brain is full and there is no room for any new information. I've been to countless meetings where I've listened to bosses agonize about how to implement something new while fooling end users into thinking nothing has changed. Bosses get to be bosses numerous times because they are people pleasers, and making people mad goes against the official boss code of conduct. When Microsoft decided to move the Start button from the lower-left side of the screen where it had happily rested since 1995, to the middle of the taskbar, there were millions of IT departments Googling "HOW TO MAKE WINDOWS 11 LOOK LIKE WINDOWS 10."

Doing something as simple as changing the naming scheme for network printers caused numerous professors, supposedly highly educated people, to lose their minds at my former job. They acted like the IT department had a meeting to see what we could do to make their jobs harder. In the early 2000s, Apple moved the power button from the right side of the original iMac to the front of the next generation of educational computers, the eMac. People freaked out about that too.

It's funny. When people go buy a fancy new car or the latest big screen television, they seem to have no problem learning the ins and outs of that tech. Some of that equipment can be pretty complicated, too. Those same people, however, are the same ones who can't seem to remember which password to use in the correct situation to effectively do the job their employer pays them for. Hell, there are more people than you probably want to know about who simply cannot create a password to save their lives following modern conventions. I've wasted hours of my life that I will never get back waiting for people to think of a usable password. Often, I would just have to step in and do it for them after they failed numerous times.

Huge numbers of people never read another book after they finish their formal education. Being entertained becomes the official purpose of life. That's why I get such a crush on anyone I see reading a classic novel or taking a night class at the community college just for the joy of learning a new skill or hobby. I have a long list of things I am interested in learning now that I have leisure time.

Thanks for reading. I'm sorry I missed a couple of days this week. Life gets busy.


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